Log & track jour support issues
 
You can log and track all your support issues on-line. To check your support issues now click hereCheck on my support issues
Latest version of software
 
Before you log a support call check that you have the latest software. New builds with new features are available for a period of one year from the date of purchase as part of the guarantee agreement or indefinitely for customers who have signed up to the Software Support Agreement (SSA).
For more details click hereCheck on software builds
Workflow Planner
 
Download your free workflow planner to help you organise and manage your image workflow. NOTE: This workflow planner is required by us to help you with your support & configuration queries. To download your workflow planner click hereDownload Excel spreadsheet
Product Trials
 
Fotoware Server Products can be tested on a trial basis with our trial dongle system. Companies interested in trialling and testing Fotoware products will be sent a dongle and trial licence which will allow the software to run for 30 days. If you are interested please contact us on +44 (0)121 224 7667
to discuss your interests and requirements with our sales staff.
 
 
 
  Documentation

Download Fotoware user guides and technical documentation here. Adobe Acrobat Reader is required.
 
  Workstation Products:
 
 
PDF file FotoStation Pro 4.5 User Guide(5 Mb, PDF)
PDF file FotoStation Print Layout Templates (20 Kb, PDF)
PDF file Web template documentation (18 Kb, PDF)
  Serwer Products:
PDF file Index Manager 4.5 User Guide(4.3 Mb, PDF)
PDF file Color Factory User Guide (405 Kb, PDF)
PDF file FotoWeb 2.7 - Administration Guide (1 Mb, PDF)
PDF file FotoWeb 2.7 - Scripting Reference (300 Kb, PDF)
PDF file FotoWeb 2.7 - Installing FotoWeb (789 Kb, PDF)
PDF file FotoWeb 2.7 - Customizing FotoWeb (1 Mb, PDF)
PDF file FotoWeb 2.7 - Developing with Fotoweb (904 Kb, PDF)
 
 
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